Terms and Conditions
1. Acceptance of the Terms
By accessing or using our platform, WinBerry Casino (hereinafter referred to as "the Platform" or "we"), you agree to be bound by these Terms and Conditions ("Terms"). Please read them carefully before proceeding.
2. Eligibility Requirements
To use the Platform, you must be at least 18 years old and have a valid email address. If we reasonably believe that your account information is not accurate or truthful, we reserve the right to suspend or terminate your access.
3. Geographic Restrictions
The Platform may be restricted in certain jurisdictions due to local laws or regulations. We advise users from these areas to check with relevant authorities before accessing our services.
4. Account Registration Rules
To create an account on the Platform, you must provide valid information and follow our registration process. You can only register once per person, and we reserve the right to terminate any duplicate accounts.
5. Identity Verification and KYC
As part of our Know Your Customer (KYC) procedures, we may request identification or proof of address from users before allowing access to certain features or services. We are required by law to verify your identity in some cases.
6. Account Accuracy Obligations
You must ensure that all information provided during registration and thereafter remains accurate and up-to-date. Failure to do so may result in account suspension or termination.
7. Account Security Responsibilities
It is your responsibility to maintain the security of your account, including keeping your login credentials confidential and not sharing them with others.
8. Login Credentials and Password Protection
You must choose strong passwords for accessing our Platform, and you are responsible for any activity that occurs on your account due to unauthorized access.
9. Restricted Behaviour and Prohibited Activities
The following activities are prohibited:
We reserve the right to terminate your access and report you to authorities if we suspect any of these activities.
10. Bonus and Promotion Rules
All bonuses and promotions are subject to specific terms, including wagering requirements, expiration dates, and eligibility criteria. We may cancel, modify, or remove bonus offers without notice at our discretion.
11. Wagering and Gameplay Conditions
To be eligible for rewards and bonuses, you must follow the standard gameplay rules of each game. Cheating or exploiting these rules may result in account suspension or termination.
12. Bonus Abuse Prevention
We reserve the right to suspend or terminate your access if we suspect bonus abuse, including but not limited to:
13. Deposits and Withdrawals (if applicable)
Please refer to our separate terms regarding deposits and withdrawals.
14. Verification before Withdrawals
In some cases, we may require you to verify your identity or address before processing a withdrawal request.
15. Processing and Review Procedures
We will review all requests for bonuses, rewards, or refunds in accordance with these Terms. Our decisions are final and binding unless we determine there was an error on our part.
16. Responsible Gambling Expectations
As a user of the Platform, you acknowledge your responsibility to gamble responsibly. We encourage users to:
If you experience difficulties with gambling, please seek help from organizations listed in our responsible gaming section.
17. Self-Exclusion and Account Restrictions
You may choose to self-exclude or restrict your account at any time by contacting our support team. This will limit access to the Platform for a specified period, but it does not affect any outstanding payments due to you.
18. Game Fairness and RNG Systems
All games on the Platform use Random Number Generators (RNGs) that have been thoroughly tested for fairness. We strive to ensure all gameplay outcomes are based solely on chance and probability.
19. Technical Interruptions or Voided Gameplay
In rare cases, technical issues may affect game stability or gameplay integrity. If this occurs, we will attempt to rectify the issue as quickly as possible and resolve any disputes in a fair manner.
20. Suspension or Closure of Accounts
We reserve the right to suspend or terminate your access at our discretion without notice if you fail to comply with these Terms, including but not limited to:
21. Intellectual Property and Platform Ownership
All intellectual property rights in the Platform, including its software and content, belong exclusively to us or our licensors.
22. Limitation of Liability
We will not be liable for any indirect, incidental, special, punitive, or consequential losses (including but not limited to loss of profits) arising from your use of the Platform or failure to comply with these Terms.
23. Modification of terms
These Terms may be updated at our discretion without notice. We encourage you to check this page regularly for changes and revisions.
24. Contact or Support Guidance
If you have any questions about the Platform, its services, or how we operate under these Terms, please contact our support team via email, live chat, or telephone (if available).
